Terms of Service

These Terms of Service ("Terms") govern your access to and use of Ball or Bench, a football accountability platform operated by SVMS Consultancy Limited (Company Number SC514512), a company registered in Scotland, trading as 360TFT ("Company", "we", "us", or "our").

By joining the waitlist, creating an account, or using the service, you agree to these Terms. If you do not agree, you must not use the service. Where an account belongs to a parent or guardian on behalf of a child, the parent or guardian agrees to these Terms.

1. Definitions

• "Service" means the Ball or Bench website and app at ballorbench.com
• "Player" or "User" means any individual who uses the Service
• "Card" means your in-app football card, with its rating, tier, and streak
• "Evidence" means the training proof you submit (text, photos, or video)
• "Crew" means a private group of players who can see each other's progress
• "Founding tier" means a one-time lifetime purchase made during launch

2. What Ball or Bench Is

Ball or Bench is an accountability and motivation tool. You log your training, submit evidence, and your card grows when you keep the work up and cools off when you stop. It is designed to build a habit, not to coach you.

Ball or Bench provides motivation and a record of your own training. It is not, and is not a substitute for:

• Professional coaching, qualifications, or certification
• Medical, physiotherapy, or sports science advice
• Safeguarding or child protection guidance for a club or organisation
• First aid or emergency treatment

Train sensibly and within your ability. You are responsible for your own safety, and a parent or coach is responsible for the safety of a child training under their care.

3. Eligibility and Accounts

The Service is for players aged 13 and over, with the following account model:

• 18+: a self-managed account with full access.
• 13-17: a self-managed account linked to a parent or guardian, who must confirm consent before the account becomes active. These accounts can post evidence to a private crew but cannot post to any public feed.
• Under 13: a parent or guardian holds the account and the child is added as a player on it. We do not create standalone accounts for children under 13.

You agree to give accurate information, keep your login secure, and accept responsibility for activity on your account. We may suspend or close accounts that break these Terms or are used fraudulently.

4. Founding Tiers and Payments

4.1 Founding lifetime tiers

At launch, Ball or Bench is sold as a one-time lifetime purchase in US dollars, priced in founding waves:

• Founding 100: $99 (first 100 players)
• Next 200 players: $149
• Next 300 players: $199
• Open price thereafter: $249

A lifetime purchase gives you access to the core Ball or Bench app for as long as we operate the Service. Optional add-ons or a separate community membership may be offered at additional cost and are not part of the lifetime purchase.

4.2 Payment processing

Payments are processed securely by Stripe. We do not store your full card details. By paying, you authorise us to charge the applicable amount to your chosen payment method. For a child's account, the payment is made by the parent or guardian.

4.3 Refunds and your cancellation rights

If you are a consumer in the UK or EU, you have a statutory right to cancel a digital purchase within 14 days. Because a lifetime purchase gives immediate access, this right may be affected once you start using the Service, and we will tell you about this at checkout. We also honour refunds for duplicate or erroneous charges. To ask about a refund, email admin@360tft.com with your account email.

5. Evidence and Your Content

You keep ownership of the evidence and content you submit. By submitting it, you grant us a non-exclusive, worldwide, royalty-free licence to store and display it within the Service for the purpose of running your account, card, and crew.

You agree that any photo or video you upload:

• is of your own training, and you have the right to share it;
• does not show another person without their permission (or, for a child, their parent's permission);
• does not contain anything unlawful, harmful, or inappropriate.

For under-18 accounts, video stays inside a private crew and is never shown on a public feed. For under-13 accounts, each post is reviewed by the parent before anyone else sees it.

6. Acceptable Use

You agree not to use the Service to:

• break any law, or infringe anyone's rights;
• bully, harass, abuse, or harm another person;
• upload content that endangers a child's safety or welfare;
• submit false evidence or game the streak, tier, or referral system;
• attempt to access other accounts or our systems without permission;
• use bots or scripts to access the Service, or resell or commercially exploit it without our permission.

We may suspend or close your access immediately for a serious breach, particularly anything affecting a child's safety.

7. Safeguarding and Child Protection

Ball or Bench is for players of all ages, and protecting the younger ones is a priority. To support that:

• under-18 accounts are private by default and cannot post to any public feed;
• under-13 accounts are parent-managed, with parent moderation of every post;
• a linked parent is notified privately of significant account events, such as a tier drop;
• you can report a concern at any time by emailing admin@360tft.com, and we will act promptly and, where needed, cooperate with the relevant authorities.

8. Benching and Streaks

"Benching" is a feature of the game, not a punishment from us. If you stop logging training, your card cools off and your tier can drop, exactly as described in the app. Benching affects your in-app card only. It does not delete your account or remove your access, and you can climb back at any time by training again.

9. Intellectual Property

The Service, including its design, the card system, and underlying technology, is owned by SVMS Consultancy Limited and protected by intellectual property law. You may not copy, modify, distribute, or create derivative works from it without our written permission. This does not affect your ownership of your own evidence and content under section 5.

10. Limitation of Liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that it will be uninterrupted or error-free. Our total liability for any claim relating to these Terms or the Service will not exceed the amount you paid us in the 12 months before the claim. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold harmless SVMS Consultancy Limited, its directors, employees, and agents from any claims, damages, losses, or reasonable legal costs arising from your use of the Service, your breach of these Terms, or your infringement of a third party's rights.

12. Changes, Termination, and Governing Law

We may modify, suspend, or discontinue the Service or update these Terms; for material changes we will give reasonable notice. We may suspend or close your access if you breach these Terms or if we are required to by law. Provisions that by their nature should survive (such as intellectual property, limitation of liability, and indemnification) will survive.

These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, nothing here affects your statutory rights or your right to bring proceedings in your country of residence.

13. Contact